LILLERO – ONE OF A KIND

Terms and conditions

Business information

Lillero ApS
CVR.-no.: 41 05 02 25

Services

At www.lillero.dk you can buy services in the form of overnight stays (2 nights minimum), weekend stays, short breaks and longer vacations. The prices quoted are all in Danish kroner, DKK.

Booking

Booking is binding on both parties upon the guest’s payment or at the latest, when Lillero has sent confirmation of the booking by  e-mail.
By ordering and paying the confirmed price, the guest accepts these terms.

When ordering, the guest accepts that Lillero can send marketing material to the guest’s email.

Unless otherwise agreed, the tent is available from 3 PM (15.00) with arrival no later than 6 PM (18.00) until 11 AM (11.00) on the day of departure. Additional time added can be agreed upon by  separate  payment.

When booking, the customer must provide the necessary personal information for the person/persons who will be staying at Lillero.
This is required by public authorities and for Lillero’s records .

Danish guests must provide full name, address and telephone number.

Foreign guests must provide full name, date of birth, nationality, address, telephone number, passport number or other travel document.

Upon arrival, the guest must present identification and by signature confirm the information.
The above appears from Executive Order no. 943 of 05.10.2005 and Executive Order no. 958 of 21.09.2004.

Payment

All stays are paid in advance when booking.

You can pay with all major payment / credit cards: Visa, MasterCard, American Express, Maestro, Visa Electron & Diners.

Right of withdrawal

Bookings of stays are exempt from the general rule on the right of withdrawal for purchases by telephone and internet, but it is possible to cancel according to the rules below.

Cancellation

Reservations must be canceled at least 30 days prior to check-in. If done timely (at least 30 days prior to check-in), we will refund 100 percent of the stay’s total cost. If done between 30 and 15 days prior to check-in, we will refund 50% of the stays total cost. Please note it is not possible to cancel 14 days or less before the date of the check in.

Force majeure

Orders can be canceled without notice from Lillero due to force majeure, strike or other circumstances beyond the control of the site. We will then offer rescheduled dates for the stay.

Arrival

Bring a reservation number on arrival – see the email confirmation of reservation and payment.

Injuries

When ordering and paying, the guest agrees to be liable for any defects or damage to the tent, furniture, equipment, etc. incurred during the stay as well as any expenses for extraordinary cleaning. Any errors, omissions and accidents that occurred during the stay must be reported to Lillero as soon as possible.
By booking and paying, the guest authorizes Lillero to deduct any expenses as mentioned above on the payment / credit card used to pay for the stay. An invoice will be sent after the damage has been repaired.

During the stay

No more people may stay in the tent than stated when booking. If the guest receives overnight guests, this must be notified to Lillero and any supplement to the price will be settled. The reservation is personal – transfer without agreement with Lillero entails automatic cancellation of the reservation without refund.

Keep it calm

As Lillero’s guests are here for  rejuvenation, it is important that this is respected by everyone. After 10 PM (22.00) it must be quiet and we do not allow  large groups sitting  by the tents, as it will  easily disturb other guests. We do not want music from brought-in systems, but you are very welcome to play acoustically calm music. If this is not complied with, you may be asked to check out without a refund.

Animals

We love animals, but you are not allowed to bring your furry friends to Lillero. It is important to us that everyone gets the necessary peace to relax completely and that all tents are free of animal hair for any allergy sufferers.

Children

In the spring period (28/4 – 24/6 2021) and in the late summer (9/8 – 3 / 10-2021) we focus on being extra calm, so we have therefore chosen that in these periods you should be minimum 12 years to join Lillero.

During the school summer holidays (25/6 – 8 / 8-2021) everyone is welcome.
We point out that only children up to the age of 18 can stay overnight on a bed and only during the school summer holidays do we offer a bed.

Smoking policy

Smoking is not allowed indoors in the tent. Outside you can generally smoke everywhere. On our café patio, however, you are not allowed to smoke, as it is for dining guests. We recommend showing consideration and also being cautious of fire hazards during dry times.
Guests who do not follow the site’s smoking policy will be asked to leave Lillero. Smoking in a tent entails an extra bill of DKK 1,850 to cover lack of opportunities for sale the night after as well as extra cleaning and cleaning of textiles.

Security and belongings

Lillero is not responsible for loss or damage of our guests property. However, we have a safety box in all tents you can use for passports, money etc.
In addition, you are responsible for the safety of swimming in the sea, and Lillero has no lifeguard on the beach. You are also responsible for your own safety at  Lillero. Feel free to come to us if there is a suspicion of something not working as it should.

Bonfire

Most tents have a fire pit in the front. These must never be left on without supervision. Furthermore, Lillero always has the right to ban the lighting of bonfires in strong winds or very dry weather to ensure public safety.
Please, always come to us if there are any questions about this.

Personal information

Personal and payment information is only passed on to public authorities and only in accordance with laws and regulations.

Typographical error

Mistakes happen – and we reserve the right to make printing errors on the website.

Complaints

In the event of deficiencies or unsatisfactory conditions, the guest is asked to notify Lillero as soon as possible so that the situation can be rectified.

Contact Lillero

Questions regarding booking or anything else about Lillero can be directed  to:

Lillero, Høve Stræde 17, 4550 Asnæs

Telephone: 26 24 95 80 / 31 10 10 34 (24-hour telephone)
Email: info@lillero.dk

Business information

Lillero ApS
CVR.-no.: 41 05 02 25

Services

At www.lillero.dk you can buy services in the form of overnight stays (2 nights minimum), weekend stays, short breaks and longer vacations. The prices quoted are all in Danish kroner, DKK.

Booking

Booking is binding on both parties upon the guest’s payment or at the latest, when Lillero has sent confirmation of the booking by  e-mail.
By ordering and paying the confirmed price, the guest accepts these terms.

When ordering, the guest accepts that Lillero can send marketing material to the guest’s email.

Unless otherwise agreed, the tent is available from 3 PM (15.00) with arrival no later than 6 PM (18.00) until 11 AM (11.00) on the day of departure. Additional time added can be agreed upon by  separate  payment.

When booking, the customer must provide the necessary personal information for the person/persons who will be staying at Lillero.
This is required by public authorities and for Lillero’s records .

Danish guests must provide full name, address and telephone number.

Foreign guests must provide full name, date of birth, nationality, address, telephone number, passport number or other travel document.

Upon arrival, the guest must present identification and by signature confirm the information.
The above appears from Executive Order no. 943 of 05.10.2005 and Executive Order no. 958 of 21.09.2004.

Payment

All stays are paid in advance when booking.

You can pay with all major payment / credit cards: Visa, MasterCard, American Express, Maestro, Visa Electron & Diners.

Right of withdrawal

Bookings of stays are exempt from the general rule on the right of withdrawal for purchases by telephone and internet, but it is possible to cancel according to the rules below.

Cancellation

Reservations must be canceled at least 30 days prior to check-in. If done timely (at least 30 days prior to check-in), we will refund 100 percent of the stay’s total cost. If done between 30 and 15 days prior to check-in, we will refund 50% of the stays total cost. Please note it is not possible to cancel 14 days or less before the date of the check in.

Force majeure

Orders can be canceled without notice from Lillero due to force majeure, strike or other circumstances beyond the control of the site. We will then offer rescheduled dates for the stay.

Arrival

Bring a reservation number on arrival – see the email confirmation of reservation and payment.

Injuries

When ordering and paying, the guest agrees to be liable for any defects or damage to the tent, furniture, equipment, etc. incurred during the stay as well as any expenses for extraordinary cleaning. Any errors, omissions and accidents that occurred during the stay must be reported to Lillero as soon as possible.
By booking and paying, the guest authorizes Lillero to deduct any expenses as mentioned above on the payment / credit card used to pay for the stay. An invoice will be sent after the damage has been repaired.

During the stay

No more people may stay in the tent than stated when booking. If the guest receives overnight guests, this must be notified to Lillero and any supplement to the price will be settled. The reservation is personal – transfer without agreement with Lillero entails automatic cancellation of the reservation without refund.

Keep it calm

As Lillero’s guests are here for  rejuvenation, it is important that this is respected by everyone. After 10 PM (22.00) it must be quiet and we do not allow  large groups sitting  by the tents, as it will  easily disturb other guests. We do not want music from brought-in systems, but you are very welcome to play acoustically calm music. If this is not complied with, you may be asked to check out without a refund.

Animals

We love animals, but you are not allowed to bring your furry friends to Lillero. It is important to us that everyone gets the necessary peace to relax completely and that all tents are free of animal hair for any allergy sufferers.

Children

In the spring period (28/4 – 24/6 2021) and in the late summer (9/8 – 3 / 10-2021) we focus on being extra calm, so we have therefore chosen that in these periods you should be minimum 12 years to join Lillero.

During the school summer holidays (25/6 – 8 / 8-2021) everyone is welcome.
We point out that only children up to the age of 18 can stay overnight on a bed and only during the school summer holidays do we offer a bed.

Smoking policy

Smoking is not allowed indoors in the tent. Outside you can generally smoke everywhere. On our café patio, however, you are not allowed to smoke, as it is for dining guests. We recommend showing consideration and also being cautious of fire hazards during dry times.
Guests who do not follow the site’s smoking policy will be asked to leave Lillero. Smoking in a tent entails an extra bill of DKK 1,850 to cover lack of opportunities for sale the night after as well as extra cleaning and cleaning of textiles.

Security and belongings

Lillero is not responsible for loss or damage of our guests property. However, we have a safety box in all tents you can use for passports, money etc.
In addition, you are responsible for the safety of swimming in the sea, and Lillero has no lifeguard on the beach. You are also responsible for your own safety at  Lillero. Feel free to come to us if there is a suspicion of something not working as it should.

Bonfire

Most tents have a fire pit in the front. These must never be left on without supervision. Furthermore, Lillero always has the right to ban the lighting of bonfires in strong winds or very dry weather to ensure public safety.
Please, always come to us if there are any questions about this.

Personal information

Personal and payment information is only passed on to public authorities and only in accordance with laws and regulations.

Typographical error

Mistakes happen – and we reserve the right to make printing errors on the website.

Complaints

In the event of deficiencies or unsatisfactory conditions, the guest is asked to notify Lillero as soon as possible so that the situation can be rectified.

Contact Lillero

Questions regarding booking or anything else about Lillero can be directed  to:

Lillero, Høve Stræde 17, 4550 Asnæs

Telephone: 26 24 95 80 / 31 10 10 34 (24-hour telephone)
Email: info@lillero.dk